PRIVACY POLICY

Privacy Policy

We have established this Privacy Policy to make an organizational effort to ensure appropriate handling of personal data in accordance with the Act on the Protection of Personal Information(Act No. 57 of 2003).

1. Name, address, and name of the representative of our company

See PROFILE.

2. Compliance with applicable laws, regulations, and guidelines

We appropriately handle personal data in compliance with the Act on the Protection of Personal Information, other applicable laws and regulations, and the Personal Information Protection Commission guidelines and other guidelines.

3. Collection and use of personal data

When collecting your personal data, we will publicly announce or inform you of how we will use it (this includes announcing how we use your personal data via this Privacy Policy). In addition, when collecting your personal data directly from you, i.e., information you provide us in an agreement or any other document (including electromagnetic records), we will clearly indicate how we will use it in advance and collect such information by lawful and fair means. We will appropriately use personal data only to the extent necessary for the purposes of its use.

4. How we use personal data

We use personal data for the following purposes:

(1) Personal data on customers

  • To identify customers
  • To provide our services, such as delivering products, providing paid services, and giving access to free services
  • To bill customers for the use of our services
  • To review and record responses to customer inquiries, comments, complaints, and requests for repair and support
  • To develop products and improve other services
  • To provide information about products, after-sales service, benefits, etc.
  • To ask for comments, feedback, participation in questionnaire surveys, etc.
  • To conduct marketing and analyze buying behavior
  • To safely provide customers with our products and services, including detecting users who violate the terms of use, notifying such users of the violation, investigating, detecting, and preventing fraud, unauthorized access, and other illegal activities that abuse our services, etc., and taking measures against such activities

*When you visit our website, it may store information about you on your computer or application software using a technology called cookies. We use cookies to enhance your experience on our site. For more information about how we use cookies, see our COOKIE POLICY.

(2) Personal data on business partners (for corporate clients, their officers and employees)

  • To communicate as required for business, fulfill contracts, and negotiate business deals
  • To manage business partner information

(3) Personal data on shareholders (for corporate shareholders, their officers and employees)

  • To enforce rights and fulfill obligations in accordance with the Companies Act
  • To manage shareholder information, including generating records in accordance with relevant laws and regulations

(4) Personal data on job applicants

  • To contact applicants and provide them with information
  • To perform other operations necessary for recruitment activities

(5) Personal data on employees

  • To communicate with employees about work
  • To pay remuneration (wages, bonuses, allowances, etc.), conduct personnel and labor management, and provide health and welfare benefits
  • To manage the health of employees

5. Sharing of personal data

The MORITO Group may share the personal data it holds as follows.

(1) Types of personal information

  • Personal data on customers and business partners (for corporate customers, their officers and employees)
    Name, address, postal code, phone number, fax number, date of birth, email address, company name, department name, job title, transaction details, history of inquiries or requests, etc.
  • Personal data on shareholders (for corporate shareholders, their officers and employees)
    Name, address, postal code, phone number, fax number, date of birth, email address, etc.
  • Personal data on job applicants
    Name, address, postal code, phone number, fax number, date of birth, email address, work experiences, etc.
  • Personal data on employees
    Personnel information on board members, employees, and retirees (employee ID number, name, gender, date of birth, hiring date, department affiliation, employment status, position, work experience, wage, attendance record, personnel evaluations, disciplinary actions/commendations, leave of absence, educational background, qualifications/licenses, physical and health information, other personnel related data, etc.), information on their families (names of family members, dependents, etc.), and other data necessary for the purpose of sharing information

(2) Who we share data with

See GROUP COMPANIES.

(3) How we use data

We share personal data only for the purposes noted in 4 above.

(4) Name, address, and representative of the company responsible for the control of personal data

We take responsibility for the personal data we share. For the address and representative of our company, see 1 above.

If you have questions about our policy on sharing personal data, contact the following.
[Contact information]
Contact for Consultation on Personal Information Protection, MORITO CO.‚ LTD.
4-2-4, Minami Honmachi, Chuo-ku, Osaka 541-0054
Email address personal_info@morito.co.jp

6. Disclosure of personal data to a third party

We do not disclose the personal information you provide us to any third party except when:

  • we have obtained prior consent from you,
  • we have outsourced operations to a third party, and then only to the extent necessary,
  • it is required by law,
  • the disclosure is necessary in order to protect life, limb, and property, but it is difficult to obtain your consent,
  • the disclosure is particularly necessary to improve public health or protect minors, but it is difficult to obtain your consent,
  • we must cooperate with the national or local government in its administrative affairs as prescribed by law, and obtaining your consent is likely to interfere with the performance of said affairs, or
  • we disclose information to any of the parties specified in 5 above with whom we share information.

7. Security

We take necessary and appropriate safety management measures to protect personal data from leakage, loss, or damage. We also exercise necessary and appropriate supervision over the workers and contractors (including subcontractors) who handle personal data. We have established provisions about secure management of personal data in separate company regulations.

8. Outsourcing the handling of personal data overseas

We may outsource the handling of personal information you have provided us to a third party located in a foreign country. We have specified the measures we take in such cases in separate company regulations.

9. Access to your personal data

When we receive a request from you to access, correct, stop the use of, or delete your personal data, we will promptly respond to it after verifying your identify according to the predetermined procedure. If you have any question or would like to exercise your right with regard to this Privacy Policy, contact the following.

10. Contact for inquiries

For questions and complaints about our handling of personal data, contact the following. Contact for Consultation on Personal Information Protection, MORITO CO.‚ LTD.
4-2-4, Minami Honmachi, Chuo-ku, Osaka 541-0054
Email address personal_info@morito.co.jp